A Passion for Learning

Some readers may remember a TV ad campaign a few years ago aimed at getting more people interested in teaching as a career. Most scenes showed a child engaged with learning in school and the strap line was…

You never forget a good teacher

It came to mind during a fairly dull session at last week’s CIPD HRD 2013 conference when an L&D professional was running through some, quite frankly, very dull content. He talked tools, measurement and the like but it was done in such a listless manner that it moved me to tweet…

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I’m lucky enough to be connected to a number of inspiring and creative learning types (check out #ldconnect) so I know that people with a real passion for learning are out there. (Some were in attendance, sadly not on stage but in the audience as guest bloggers). Some tweeted back straight away…

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I couldn’t help but reminisce on several previously overheard workplace conversations over the years. You know the ones…I’m sure we’ve all heard them…

‘Two day training course next week’
‘Poor you’
‘I know. There’s a new system they want us to learn about/supposedly they’re going to help me be a better manager/they’re bringing in some new performance review thing/seems our engagement scores are too low’ (delete where appropriate)
‘Sounds like a yawn’
‘Well at least it gets me away from the desk’
‘Yeah, but think of all the e-mails you’ll go back to’
‘Actually you’re right about that. I may cry off the course. Pressure of work ‘n all that’

Too many L&D sessions at the conference seemed to follow the route of programmes, metrics and ROI, tools and feedback scores. Perspiration instead of inspiration. Ticking boxes not engaging hearts and minds.

Then I went to a session that was different. Neil Morrison and Jo Mallia of Random House were talking about ‘Transition of Leaders – Applying a Cultural Mind-shift Change’. Here was a different vision of L&D, more along the inspiration lines, making learning sound fun, enlightening and vital Their people were ‘like sponges’ eager to learn more and improve. OK Neil did explain that publishing tends to attract people with curious minds, but still I felt in little doubt that having the right approach, with passionate and creative people, created a learning culture.

Their industry needed it too. Publishing is facing many challenges and needs new ways of thinking and a new mind-set. Jo fosters collaboration and group thinking, setting free the ‘pink elephants’ (mavericks)

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It wasn’t surprising that in the final questions one delegate called the session, to much applause, the best thing they had seen over the 2 day conference. You can read more on Mr Airmiles’ blog.

I’m sure there were many worthy presentations over the 2 day CIPD HRD Conference from L&D professionals who have a real belief in what they do, the importance and value of it. Too many that I went to sounded bland, delivered in front of busy, indecipherable power point slides. Whether this is down to the people who gave them, or the way that their work is perceived in their organisations I’m not sure. Many were from large organisations with programmes, so perhaps it’s telling that the two presentations that seemed to most engage the audience, and the assembled bloggers, were…

  • Random House – the one from Neil and Jo where heads of HR and L&D stood together, an aligned approach
  • Hanover Housing – a small business doing interesting things

The words that kept cropping up to describe both sessions were passion, inspiration, belief and purpose – maybe the benchmark words for Learning & Development (or People Development) that leaders should use when choosing their specialists…and conferences their presenters.

Social Media, Judging Others and The 5 Year Rule

The guy who first managed me in recruitment, the owner of the small agency I had joined, had a way of dealing with some of the slightly more overconfident outpourings of the younger, cockier me. He said…

“Write down what you just said.
Put it away.
Look at it again in 5 years’ time.
You’ll never believe you ever said that.”

It was a put down, deliberately aimed at making me feel immature with a lot to learn about the business world. Probably something I needed at the time, and certainly something that stayed with me. The 5 Year Rule. As individuals we do evolve, we learn, we gain experience and confidence. I had views, perspectives and opinions then that I didn’t have 5 years later. Probably not even 2 years later.

When it comes to social media I do wonder sometimes what to tell the kids. I see them using the platforms to communicate in their own way, in their own language and syntax, with their own friends and peers…trying to make their few followers laugh and trying to be more outrageous than each other.

Of course, at some stage they will be entering the workforce and all these old tweets, updates and snaps will be judged by an older generation who never said inappropriate things, made risqué jokes, swore and got drunk. Well, they did but only their close friends knew. Now they’re able to judge another generation by their own standards.

I expect stories of people in trouble for Twitter and Facebook updates to become so commonplace that we stop feeling the need to talk about them. But until then you will get storms like the hounding and eventual resignation of Paris Brown.

As Andy Hyatt from Hodes Group says in this blog:

“You see, part of being young is making mistakes. Saying and doing dumb things and learning from them.

As adults, we are supposed to understand this. We are supposed to provide the right environment to ensure that young people can grow into socially responsible adults. A positive learning environment. Teach them right from wrong. Ensure that children have access to facilities so they can maintain their physical, as well as intellectual wellbeing.

As adults, we are also supposed to recognise that sometimes, children can be childish: selfish, thoughtless, horrible and stupid. And more importantly, we are supposed to understand that this behaviour is only ‘acceptable’ (and again, I use the word loosely) until someone is deemed an adult. And this definition varies between the ages of 16 and 21 depending on where you are in the world”

I’m sure Paris Brown wasn’t the first and won’t be the last. Right now the next generation of public servants, low skilled service workers, MPs, doctors, journalists and bankers are saying what they damn well like on social media platforms. They’re dating on them, partying and sexting on them, and making people laugh on them.

I see them when I monitor mentions as part of the day job. I see more of the teen users now that I’ve got a search running for comments on the advert that my son is in. Often they have about 100 followers who they constantly try to amuse and/or shock. Sometimes they’ve got thousands of followers, and a level of interaction that some social media gurus can only dream of.

It’s no different whatever your generation. The humour, the insults, the in-speak are always different. The tone and content, the syntax and swear words look very different to an older person trying to judge out of context.

No-one thinks about the 5 year rule while they’re tweeting. Continue reading “Social Media, Judging Others and The 5 Year Rule”

Pity the Child Who Has Ambition…

“Pity the child who has ambition, knows what he wants to do
Knows that he’ll never fit the system others expect him to” (Chess)

When I blogged about youth unemployment just over a year ago I pointed out that many of the traditional lower skilled entry level jobs within the economy were now being done by unemployed graduates. The level of youth unemployment had been rising since 2001 and the level attributable to 16-18 year olds (ie those leaving school at 16) was close to 50%, with the very real possibility that many of those would never know permanent, full time work.

And when I blogged about the future organisation I drew attention to the fact that the UK is a world leader in underutilising the skills of its graduates.

Well, another week another group of articles appear in my timeline all with views on what tomorrow’s workforce need to do to be ready for work. You know tomorrow’s workforce… the one whose hard work and taxes will pay for our pensions, healthcare and the like.

First up was Allister Heath suggesting that we stop encouraging kids to go to university.  He tells us that only 5 of the 30 fastest growing professions in 2020 will require a university degree and 10 will require no qualification at all. The first three he mentions are retail sales staff, food preparation (including fast-food restaurant jobs) and customer service reps…all roles that graduates currently do. I’m guessing that business to business sales people don’t really need a degree either but having one has largely been a pre-requisite for these roles for years.

Unsurprisingly for a right of centre commentator, especially one who also speaks for the Taxpayers Alliance, it’s the State’s fault that graduates end up as baristas…as if the private sector never wanted better educated trainees. They don’t need further education, they need work experience and traineeships which the State has to enable and guarantee. So having got the kids to largely fund their own further education it now needs to be replaced by state/taxpayer funded work experience. “To many employers, university education has become little more than a signalling device, a means to filter out potential staff” he identifies.

And there’s also a strong recommendation for Gove’s sepia tinged longing for applied maths, Latin and cold showers…whereas I would have thought programming and communication would be much more important. Soft skills for a social world.

The view from the US was more optimistic and creative. Children shouldn’t be college ready but innovation ready – “We can teach new hires the content, and we will have to because it continues to change, but we can’t teach them how to think — to ask the right questions — and to take initiative”.

No longer will they be able to ‘find’ a job as previous generations have, but instead will need to ‘invent’ a job.  As Harvard education specialist Tony Wagner says:

Every young person will continue to need basic knowledge, but they will need skills and motivation even more. Of these three education goals, motivation is the most critical. Young people who are intrinsically motivated — curious, persistent, and willing to take risks — will learn new knowledge and skills continuously. They will be able to find new opportunities or create their own — a disposition that will be increasingly important as many traditional careers disappear.

We teach and test things most students have no interest in and will never need and facts that they can Google and will forget as soon as the test is over. We need to focus more on teaching the skill and will to learn and to make a difference and bring the three most powerful ingredients of intrinsic motivation into the classroom: play, passion and purpose

Clearly the view here is one of optimism and opportunity. Instead of relegating much of the future workforce to a life of shifting low paid work, and turning the clock back for education, as Heath seems to suggest, in the US article they look to Finland’s innovative economy “They learn concepts and creativity more than facts, and have a choice of many electives — all with a shorter school day, little homework, and almost no testing

Back to corporate UK and we had the Homebase example. Here you had a major company recommending that store managers make use of the free labour available through workfare to do the work that may otherwise require paid employees – with an internal document bearing the message:

How the work experience program can benefit your store.
Would 750 hours with no payroll costs help YOUR store?

So is this the ultimate future for the lower skilled workforce? A variable cost, paid by the taxpayer to provide free labour to the private sector in the hope that this may help them secure a paid assignment elsewhere?

And finally we square the circle with the latest research from the New Employment Foundation. A perfect conundrum:

Those with good graduate degrees are facing months of unemployment or free interning in order to gain access to paid work. Those with no or few qualifications are being left out in the cold

Whilst

Graduates who “dumb down” their employment aspirations can find themselves stuck in low-skilled jobs for years

So there we have it. You don’t need a degree because most future jobs don’t need one…but then if you haven’t got a degree you may not be considered for the jobs that don’t need one.

And if you take any job, because work must pay…then you risk not being considered for a job that really pays.

But ultimately…it’s down to you to create your own job anyway…

Confused?