Some People Who Rocked My Week

Over the last week I’ve attended two amazing events – HRevolution and ConnectingHR Unconference – and have met some super people. In fact I’ve not met anyone who I wouldn’t want to spend a lot more time with.

I don’t really do #FollowFriday on Twitter anymore and have been fairly ambivalent towards the various debates that have sprung up about it in recent months, seeing it more a matter of personal choice.

This weekend is different though. I want to let my blog readers/followers know about some of the people I’ve met. 

I could have tweeted out lists of names with an #FF hashtag but decided that would add little value.

So how about I focus on the people who really did it for me, who really rocked my world this week?

Now I’m putting in the disclaimer early. Everyone I met rocked my week in one way or another. I could easily have put down 200+ names, so I’m going for those who either I didn’t know very well before, or those with whom I really made a connection and who readers of this blog should connect with too…. Continue reading “Some People Who Rocked My Week”

Heading down the Atlanta Highway…looking for the HRevolution Love Shack!

I’m headin’ down the Atlanta highway,      
Love Shack, that’s where it’s at!
Huggin’ and a kissin’, dancin’ and a lovin’, 

How come we had no Love Shack themes going at HRevolution 2011? How did we miss the HR Love Shack!

The love was certainly there…

Love for the organisers

Love for the sponsors

Love for the track leaders

Love for the attendees…each and every one of us

Even love for the HRBritpack!

All of it fully deserved!

On my long and rambling journey back to London I’ve been thinking about how to explain HRevolution to someone who’s never been. To call it an (un)conference doesn’t seem to fully do this event justice. There’s way too much energy, adrenalin, friendship, respect…and partying!

It’s so much more. Continue reading “Heading down the Atlanta Highway…looking for the HRevolution Love Shack!”

Social media isn’t going away any time soon!

Are we living in a social media bubble? So asked this blog on Econsultancy yesterday, with some strong references to asset bubbles and tipping points.

It’s a question that often crosses my mind. I wrote about it in my post Boy in the Bubble and debated it over a couple of beers with Kevin Ball, leading to his blog Social Media and Mars Bars

I came at it more from the angle of social media users being in a minority, yet by connecting and engaging with  other  social media users all the time we are in a cocoon where everyone we know seems to be social. The Econsultancy article looked at a slightly wider view – is this a bandwagon, doomed to overheat like asset bubbles, housing bubbles and the dotcom bubble.

For me, we aren’t in that kind of a bubble, but the overload of consultants, experts and strategists fighting a turf war over business insecurities on whether they should embrace social are themselves creating a bubble that can’t help but go pop. And as with the other bubbles mentioned earlier, some of the talking heads will do quite well and others will not, ending up kicking around looking for the next bandwagon.

But social media as a communication tool isn’t about to burst anytime soon…any more than there were ever bursting telephone bubbles or e-mail bubbles. Sure they way we use it, and the expectations we have of it, will change and refine over time, but most individuals and businesses will come to use it in a way that suits them.

Over the next 7 days I’ll be attending 2 unconferences – HRevolution in the USA and ConnectingHR in the UK – at which HR and recruiting professionals will talk about their work, and how social media is impacting. How we can harness the opportunities that it offers to create better businesses and relationships. These events are almost exclusively organised and promoted through social media channels, and I will already know (both offline and online) the 250 or so attendees. The reach of each one of us means that what we say and think, how we take back certain learnings and implement them, will have a reach running well over a million.

Then in a few weeks’ time, the company I work for – Jobsite UK – will be bringing two thought leaders to the UK to talk about Engagement and The Social Revolution to a number of our clients, contacts and partners. The social ripples spreading further.

There can be little doubt that the connectivity of these communities provides tremendous opportunities for collaboration and progress. One of the ConnectingHR community (Alison Chisnell) commented the other night – after disclosing that she had sourced, through the community, two excellent candidates for roles in her company – ‘another reason why HR needs to go social’. Seeing as how her usual recruitment agency partners had failed to deliver the calibre of candidate that she was looking for, it was a case of Traditional Methods 0 Social Business 1

Maybe these anecdotes are a little too isolated for some. Maybe the tipping point seems a long way off. Maybe the bursting point seems nearer. So I’ll give you another example.

This morning I watched my 16 year old son arranging a trip to the cinema this evening with friends.

Through Facebook.

They shared a YouTube link to the trailer.

They will be entering the workforce in 5/6 years’ time.

They aren’t living in a bubble…it’s their world…for communication, it’s pretty much all they will know.

Social Media isn’t going away any time soon.

HRevolution 2011 – The British Invasion

February 9th 1964 – The Beatles appear on the Ed Sullivan Show and start the ‘British Invasion’

April 29th 2011 – The HRBritPack appear at HRevolution for another ‘British Invasion’

Yes, it’s HRevolution week!

Last year’s event in Chicago was certainly one of my highlights of 2010 with so many intriguing conversations and thought provoking sessions. Whilst there seems little difference between the issues facing HR and Recruitment professionals from the US and UK it was certainly refreshing to hear a different perspective.

So I can’t wait to touch down in Atlanta and see old friends and new faces! And this time there will be some more Brits coming along for the experience!

A veritable HRBritPack no doubt ready to amuse and debate in equal measures! And with the second ConnectingHR unconference happening 5 days later, it will provide a great opportunity to get an insight into new thinking around people strategies in a social world.

So who is in the HRBritPack?

Neil Morrison – Group HRD of a major publishing company, an experienced HR practitioner and writer of the blog Change-Effect.

Gareth Jones – Career spanning HR, Recruitment, Marketing and Technology and writer of the blog ‘Inside My Head’. Co-founder of ConnectingHR.

Jon Ingham – The other co-founder of ConnectingHR, Jon is a writer, speaker and consultant in human capital management. Read Strategic HCM

And me!

We’ll be checking in on Friday afternoon…come and say hello!

The Community DJ and me

It’s time for another Carnival of HR and our host this time is Matthew Stollak, write of the excellent True Faith HR blog.

He set us a really cool challenge…rather than write a new blog, or share one we have recently written, he asked us choose our favourite ever blogpost. It could be the one that had the biggest impact, or the one that influenced us the most.

My choice is Community DJ posted by Paul Jacobs last year. Read it here.

I loved this post because it was simple and well written. The perfect blog. Three paragraphs…one to pose a question, the next to provide an answer, and the final one to explain why.

The answer wasn’t Paul’s but was suggested by a colleague, yet Paul bought this idea to life in a way that was easy to visualise. We all know what a DJ does, but the way he links this to the role of Community Manager made perfect sense.

It had a big impact on me because this was a role that I was trying to incorporate into my day to day recruiting routine. The term Community DJ made it easy to envisage how I could make it work.

If you’ve followed my own journey in recent months you’ll know that this role is now a full time one for me…and I still use the image of the DJ keeping things fresh, experimenting a bit, and creating an environment where people want to participate as a model for what I do.

Thanks to Paul for writing and Matthew for giving me the opportunity to explain why I like it!

Customer 2.0…Social Calling…So what IS the point of a cold call in 2011?

During my recent period of job hunting I was at home a lot more, so took the opportunity to help out a relative who rents out a flat nearby. Told her she could use my number on the ads that she was placing on Gumtree and I could take calls and arrange viewings for her. She did use a lettings agency once, a few years ago, but in recent years has been happy to find tenants directly. There is a willing pool of potential tenants reachable through online advertising.

She thanked me for offering to help out, as she said that the worst part of advertising directly was fielding the calls from agents, many of whom were quite devious and often didn’t own up to who they really were.

The ad was published online, and with an hour the calls started. About half were people looking for a flat to rent, most of them wanted to view, whilst the rest of the calls went like this:

Them : I’m calling about the flat in xxxxxxx Street, is it still available?

Me : Yes it is, are you calling for yourself or are you calling on behalf of an agency?

Pause

Them : er, well I’m calling from ******* and we have a lot of people registered with us who are looking for flats in your area. Continue reading “Customer 2.0…Social Calling…So what IS the point of a cold call in 2011?”

The Busy Brigade

‘We’re busy doin’ nothin’               

Workin’ the whole day through

Tryin’ to find lots of things not to do

We’re busy goin’ nowhere

Isn’t it just a crime

We’d like to be unhappy, but

We never do have the time’     

It’s a busy old world on social media platforms. So little time, so many things to do. Barely a day goes past without a succession of business people tweeting or updating their Facebook pages to say how busy they are.

Some late afternoons we get #notenoughhoursintheday

Most Friday’s we get #notenoughdaysintheweek

We’re all familiar with status updates that go something like :

‘5pm already…how did that happen?’

‘Today’s Friday?…where did the week go?’

‘December…what happened to this year?’

My favourite was the solo recruiter who broadcast ‘I’m so busy these days. Seriously, if there were more hours in the day I still wouldn’t get everything done’

I always wonder what they are trying to tell us. I guess it’s that they’re very busy so have taken a bit of time out of their busy day to let everyone know how busy they really are. But then what’s the point?

You see, a lot of the people telling us that they are so busy are also out there looking for new business, and this is where I don’t get it, because if you have to publicly state how busy you are then in my book:

  • You are understaffed, or
  • Badly organised, and probably
  • Have too much work on, so
  • You are unlikely to give new business your best attention, as
  • You would be spreading yourself too thinly, which means
  • New clients may receive a poor service, in which case
  • Why not go to the guy who isn’t crazy busy and may be able to make you feel like the most special client in the world…like they cherish the opportunity to work on your business

It all seems a bit macho, like a corporate game of chicken…first one to blink say that they’ve got a bit of spare capacity is the loser.

What I find strange is that outside of work the really busy people are the ones we tend not to hear from….as in

‘Sorry I’ve been quiet recently, it’s just been so busy/there’s been so much going on/been so hectic I haven’t had any time’

Recently I saw a career coach tweet out ‘First client has cancelled. Really pleased, I can catch up on some admin’. I’m not sure if she thought about the signal that she was sending out but without clients she wouldn’t have a business so maybe her time would be better spent not broadcasting to other clients that she is pleased when they cancel.

It’s all about the message really, so next time you feel the need to use social media to broadcast that you’re really very, very busy remember that many different people will be reading and interpreting.

And don’t forget…

There’s a big difference between being busy and doing business…just because you achieve the first part doesn’t necessarily mean that the second part follows

Take it away Bing…

The Precariousness of Life

Sometimes I think that we can become numb to bad news, especially when it comes in quick succession. Recently there has been quite a bit of it globally and we are used to hearing it, broadcast with sound and image, often leaving us just stunned and usually silent in disbelief.

But when the bad news affects us on a very personal level then the emotions become more focused…anger, hurt, helplessness, philosophical. We look for different ways of dealing with grief. Over the last few days two pieces of sad news hit me in quick succession, leaving me feeling quite empty. Continue reading “The Precariousness of Life”

Safe at Home

It’s HR Carnival time, and a really interesting experiment. Dwane Lay is hosting, and he’s given us one title – Safe at Home – which we all have to use. Can’t wait to read the range and variety of blogs…here’s mine!

Safe at Home was the debut album from International Submarine Band, released in 1968. It was their one and only album.

Who?? I hear you say.

How about Gram Parsons? Ah, now there’s some recognition.

International Submarine Band was a group that Gram Parsons formed in 1966. They worked though 1967 on their debut album, Safe at Home. It was recorded and a release date was set in early 1968, but before the release, Parsons left.

Headhunted by The Byrds.

Now if you were a highly talented, pioneering folk/country rock artist in 1967 there was really only one gig in town. The Byrds! And when they came calling, Parsons joined…and immediately started recording a new album with them (Sweetheart of the Rodeo).

Legal wrangling ensued, the remaining ISB members tried to stop Parsons’ vocals appearing on the new Byrds album, whilst their own album remained unreleased. Eventually a deal was struck…Parsons’ vocals only appeared on three tracks on Sweetheart of the Rodeo, and Safe at Home was released.

The Byrds album is seen as a landmark in country rock and ISB’s flopped (though music revisionism being what it is, Safe at Home is now regarded as a cult classic and the first real country rock album).

Parsons left The Byrds after only one album to form The Flying Burrito Brothers after which he pursued a (very sadly) short lived but highly influential solo career.

A 43 year old story of squabbling rock musicians, giving us three timeless insights into talent management…

  1. The best talent will always be on the radar of other, higher profile employers, and will often want the opportunity to prove themselves on a bigger stage.
  2. If your best talent goes, make it as amicable as possible. There really is little to be gained from legal action, restraint clauses and bad feeling. What they contributed whilst they were with you should stand on its own merits and not be sullied by bitterness.
  3. The best creative talent is usually restless and mercurial, and you never know when they may cross your path again.

I’m sure you’d prefer your business to be a successful landmark rather than wait 30 years to be a cult classic!

 

Goddamn Right Its a Beautiful Day!

‘You’re a law unto yourself and we don’t suffer dreamers / But neither should you walk the earth alone

We’ve got open arms for broken hearts / Like yours my boy, come home again’ (Open Arms, Elbow 2011)

Anyone with a passing knowledge of the band Elbow will know that towards the end of each album you get an anthem full of hope, pride, dignity, optimism, redemption and love – Grace Under Pressure, One Day Like This – and the new CD is no different, giving us Open Arms from which the above lyrics are taken.

Without getting too mawkish, I sometime run out of superlatives to describe the online community of which I am part. I’ve often referred to it as being like family, but then I think it’s deeper than that. The depth of connections, the sharing, openness, inclusion, collaboration makes it seem so much more. And it is the strength of these bonds that continue to amaze me.

Almost every day is an Elbow-like anthem in which we support, confide, encourage and inspire each other through the highs, lows, achievements and frustrations…sharing the joy and feeling the pain. Open our arms and offer comfort to all.

It really is the community that keeps on giving.

And if you want to smile, then there are always random acts of kindness.

Take Friday morning. Continue reading “Goddamn Right Its a Beautiful Day!”