Thank You For Your Interest. Now Go Away.

Imagine this scene

….

You’re out shopping.  There’s quite a bit you need to buy and you’re getting frustrated because shop after shop doesn’t seem to stock what you want. And if they do, then invariably it’s the wrong size or colour.

Then you spot a new shop, one you haven’t seen on your High Street before. Looking through the window, you can see that it stocks much of what you’ve been trying to find. But it’s crowded, and you can’t really identify who is serving. There seem to be a few assistants but not enough to cope with the number of customers.

Undeterred you go in and start easing your way through the crowds. You can’t get close to the stock but from what you see it’s what you need. You start pushing through, looking for someone to serve you.

Suddenly you spot someone wearing a t-shirt bearing the shop name. At last, someone who can serve you! It’s been a long day of shopping with little reward and this is a great opportunity to get what you’ve been looking for.

You move towards the guy in the t-shirt – he appears to be free – but just as you’re about to reach him a bouncer appears from nowhere and blocks your path.

He stands there, arms folded, shielding the assistant from you. He hands you a card. It says…

‘Thank you for showing interest in our shop but as you can see we are very busy. Please go and wait at the back of the store. If no-one serves you within 5 minutes you can assume that we do not need your custom and you should leave’ Continue reading “Thank You For Your Interest. Now Go Away.”

Calling For The Voice of Reason

I’ve been trying to figure out exactly what it is I need
Call up to listen to the voice of reason
And got his answering machine
I left my message but did he f*** get back to me
And now I’m stuck still wondering
How it’s meant to be”

That’s a lyric from the new Arctic Monkeys album. The song’s called ‘Reckless Serenade’ and deals with the uncontrollable emotions you feel when you’re with the most beautiful girl in the world.

Feelings of passion and attempts at understanding love.

You don’t notice distractions (Those twinkling vixens/With the shining spiral eyes/Their hypnosis goes unnoticed/When she’s walking by) you’re just consumed by what you have (The type of kisses/Where teeth collide/When she laughs the Heavens hum/A stun-gun lullaby).

He needs help, needs the voice of reason…but the voice of reason goes to voicemail and never returns the call. Continue reading “Calling For The Voice of Reason”

Sherlock Holmes and the Curious Case of the Bursting Facebook Bubble

It may have escaped your notice but the bubble has burst. We’re falling out of love with Facebook. It’s all over. 100,000 of us in the UK have ‘deactivated’ accounts. 700,000,000 still use it but it’s clearly all over now.

The media has been awash with it. Whoopin’ and Hollerin’ the mainstream print and broadcast media have been sounding the death knell. Last night on TV two newspaper reviewers triumphantly declared the bubble burst. They admitted that they don’t use Facebook, or have accounts…but they knew it was over, that it couldn’t last.

The headlines were there – ‘Are we falling out of love with Facebook’ and ‘How to de-activate your Facebook account’. Everyone has a theory, everyone knows why. It’s the trivia, the embarrassing photos, the privacy…IT’S BECAUSE EVEN YOUR MOTHER IS ON IT                !

Except…we’ve heard it all before.

Look at this…

This wasn’t today or yesterday’s news. This was an article from 22nd FEBRUARY 2008! The bubble had burst then! It burst after 200,000,000 members, never mind 700,000,000! And the journalist who wrote that article also knew the reasons. It’s the trivia, the embarrassing photos, the privacy…IT WAS BECAUSE EVEN YOUR MOTHER IS ON IT! She added another one…apparently we were turning away from it because we didn’t like the politics of the founder.

I checked the newspaper’s online archive and the article was no longer there. Every other one from 22nd February 2008 seemed to be…but not that one.

I’m sure there will be more theories. Ignore the fact that the next generation to enter the workforce, and the media, barely know any other way to communicate…it’s over. You choose the reason.

What do I think?

I think Sherlock Holmes had it right…not once but twice

It is a capital mistake to theorize before you have all the evidence. It biases the judgement.’

‘It is a capital mistake to theorize before one has data. Insensibly one begins to twist facts to suit theories, instead of theories to suit facts.’

What do you think?

 

Where Are You On The Social Media Super Highway?

I’ve had the opportunity recently to hang out with some really great thought leaders in the social media space (Scott Stratten and Amanda Hite at the Jobsite Fresh Thinkers series) and also to attend a couple of presentations from digital agencies who have been looking at how big brands approach social media.

It’s always interesting at the breakout and networking sessions (coffee breaks are so passe) to chat to attendees and find out where they are in terms of social media adoption and usage, both on a personal and professional level. Because of the job that I have there is an assumption that I’m one of the ones who ‘gets it’ and conversations inevitably move on to how I got started and what is holding others back from taking the plunge.

On a personal level there always seem to be three recurring themes:

Is Technology Driving Us To Distraction?

A recent survey from harmon.ie, the social e-mail and collaboration software company, looked into workplace interruptions and found that 57% are digitally derived. This was a wide ranging classification covering everything from processing e-mails to Facebook and personal web searches, but as a headline finding it got many in the media (social and traditional) excitedly pointing the figure at social networking.

To put into context, these workplace interruptions lead to over half of us losing an hour or more a day, which in turn costs businesses £3,277.50 a year per employee.

I downloaded the full survey (it’s free, you can do it here) and found that for all the furore over social networking wasting our time only 9% of people felt ‘Facebook and personal webs searches’ were a distraction.

So putting aside distinctions between digital, electronic and traditional, what actions cause the bulk of distractions? Which tool really is the baddie? Continue reading “Is Technology Driving Us To Distraction?”

The Quality of Thinking

When new bloggers ask for advice, I often say ‘it’s not the quality of writing, it’s the quality of thinking’ – I’m sure that people read blogs to be enlightened, to see something that inspires them and gets them to look at things in a different way.

Regular readers of this blog joined me on the journey to find a new job earlier in the year, and I often wrote of my frustrations with companies within the recruiting industry who weren’t looking beyond the traditional methods and ways of thinking. With the challenges that our industry faces to source, attract, retain and develop the right talent, and to service the demands of shifting organisational models, it always struck me as strange that so few owners, directors and managers embraced the possibility of doing things in a different way.

It was the ability to look at the new and unchartered that so excited me about the opportunity with Jobsite UK. I sensed during my talks with them that there was a real passion and desire to bring fresh and innovative thinking to the recruiting industry, whether that was through written or live content, and to be not just the conduit of this but to be at the very heart of the conversation. Continue reading “The Quality of Thinking”

Punk Rock and Spangles

It was always better in our day. The music was better, the football was better…even the sweets were better.

This blog post from Speccy Woo has got me all nostalgic for the good old days. He makes some good points about modern parenting paranoia; our parents did rather let us get on with it and write the consequences off to experience. Those were more innocent times, before the culture of accountability and ambulance chasing no win no fee lawyers.

Somewhere between our parents and us something changed…someone had to take the blame if it went wrong. Someone was accountable and therefore responsible. The council, the school, police, shop owners, bus drivers….everything could have been prevented, someone was at fault.

We can’t deny this shift as it partially informs all the parenting decisions we make. That and environment.

I liked Speccy’s sepia tinged image of children running amok, kicking cans and climbing trees. My childhood wasn’t quite the same as I grew up in a London suburb and there wasn’t much greenery around. It was more cars and concrete than cows and conifers; hence some of the freedoms that were enjoyed by those away from London weren’t really available to me. Continue reading “Punk Rock and Spangles”

Some People Who Rocked My Week

Over the last week I’ve attended two amazing events – HRevolution and ConnectingHR Unconference – and have met some super people. In fact I’ve not met anyone who I wouldn’t want to spend a lot more time with.

I don’t really do #FollowFriday on Twitter anymore and have been fairly ambivalent towards the various debates that have sprung up about it in recent months, seeing it more a matter of personal choice.

This weekend is different though. I want to let my blog readers/followers know about some of the people I’ve met. 

I could have tweeted out lists of names with an #FF hashtag but decided that would add little value.

So how about I focus on the people who really did it for me, who really rocked my world this week?

Now I’m putting in the disclaimer early. Everyone I met rocked my week in one way or another. I could easily have put down 200+ names, so I’m going for those who either I didn’t know very well before, or those with whom I really made a connection and who readers of this blog should connect with too…. Continue reading “Some People Who Rocked My Week”

Heading down the Atlanta Highway…looking for the HRevolution Love Shack!

I’m headin’ down the Atlanta highway,      
Love Shack, that’s where it’s at!
Huggin’ and a kissin’, dancin’ and a lovin’, 

How come we had no Love Shack themes going at HRevolution 2011? How did we miss the HR Love Shack!

The love was certainly there…

Love for the organisers

Love for the sponsors

Love for the track leaders

Love for the attendees…each and every one of us

Even love for the HRBritpack!

All of it fully deserved!

On my long and rambling journey back to London I’ve been thinking about how to explain HRevolution to someone who’s never been. To call it an (un)conference doesn’t seem to fully do this event justice. There’s way too much energy, adrenalin, friendship, respect…and partying!

It’s so much more. Continue reading “Heading down the Atlanta Highway…looking for the HRevolution Love Shack!”

Social media isn’t going away any time soon!

Are we living in a social media bubble? So asked this blog on Econsultancy yesterday, with some strong references to asset bubbles and tipping points.

It’s a question that often crosses my mind. I wrote about it in my post Boy in the Bubble and debated it over a couple of beers with Kevin Ball, leading to his blog Social Media and Mars Bars

I came at it more from the angle of social media users being in a minority, yet by connecting and engaging with  other  social media users all the time we are in a cocoon where everyone we know seems to be social. The Econsultancy article looked at a slightly wider view – is this a bandwagon, doomed to overheat like asset bubbles, housing bubbles and the dotcom bubble.

For me, we aren’t in that kind of a bubble, but the overload of consultants, experts and strategists fighting a turf war over business insecurities on whether they should embrace social are themselves creating a bubble that can’t help but go pop. And as with the other bubbles mentioned earlier, some of the talking heads will do quite well and others will not, ending up kicking around looking for the next bandwagon.

But social media as a communication tool isn’t about to burst anytime soon…any more than there were ever bursting telephone bubbles or e-mail bubbles. Sure they way we use it, and the expectations we have of it, will change and refine over time, but most individuals and businesses will come to use it in a way that suits them.

Over the next 7 days I’ll be attending 2 unconferences – HRevolution in the USA and ConnectingHR in the UK – at which HR and recruiting professionals will talk about their work, and how social media is impacting. How we can harness the opportunities that it offers to create better businesses and relationships. These events are almost exclusively organised and promoted through social media channels, and I will already know (both offline and online) the 250 or so attendees. The reach of each one of us means that what we say and think, how we take back certain learnings and implement them, will have a reach running well over a million.

Then in a few weeks’ time, the company I work for – Jobsite UK – will be bringing two thought leaders to the UK to talk about Engagement and The Social Revolution to a number of our clients, contacts and partners. The social ripples spreading further.

There can be little doubt that the connectivity of these communities provides tremendous opportunities for collaboration and progress. One of the ConnectingHR community (Alison Chisnell) commented the other night – after disclosing that she had sourced, through the community, two excellent candidates for roles in her company – ‘another reason why HR needs to go social’. Seeing as how her usual recruitment agency partners had failed to deliver the calibre of candidate that she was looking for, it was a case of Traditional Methods 0 Social Business 1

Maybe these anecdotes are a little too isolated for some. Maybe the tipping point seems a long way off. Maybe the bursting point seems nearer. So I’ll give you another example.

This morning I watched my 16 year old son arranging a trip to the cinema this evening with friends.

Through Facebook.

They shared a YouTube link to the trailer.

They will be entering the workforce in 5/6 years’ time.

They aren’t living in a bubble…it’s their world…for communication, it’s pretty much all they will know.

Social Media isn’t going away any time soon.